Our Approach

Naroch is committed to providing holistic customer service in order to create your product or idea, no matter what stage of development it is in. We work with customers to help them design, prototype, test, and eventually bring their product to market.

Free 1/2 Hour Consultation

A product consultation is a good time to discuss the product you dream of creating. During this half-hour discussion, Naroch will discuss the technical details with you to help you determine if your idea is something we can help you bring to life!

Cost Estimate

Once the consultation is done we will work with you to establish a guideline on how much development and manufacturing will cost. This helps you determine the financial viability of your product, giving you a basis to estimate cost of goods sold. A good cost estimate is crucial to deciding the price at which you sell your product, so we will work with you to advise what can be done in your target price range.


Hardware Design

Once you decide to go ahead with the project, we provide complete hardware design services. We can meet such criteria as size limitation, environmental factors, such as temperature and humidity, as well as robustness consideration such as drop shock, water resistance or whatever you may find your product needs to withstand after mutual discussion and agreement of feasibility. See our projects page to see some of the things we have done in the past.

Prototype and Test

Naroch offers full prototyping services, including hardware manufacture, test, and debug to ensure that the product will function the way it is meant to. Sometimes products are designed and built, but later on it is realised that there is a feature that would add to the utility or improve the product experience. Perhaps there is a design consideration that can only be worked out through real-world use and testing, such as ease of portability.

With Naroch's prototyping services, we can test the design in order to find such oversights before shipping to our customers and, in consultation with them, change the design to ensure the product is not only functional, but exemplary in every way before it gets shipped.

Software and Firmware Development

After all the hardware design complete and the prototypes are built, it is time to consider writing firmware for the device to make it function. For instance, it may need to respond to external input.

With plentiful experience in low-level programming, Naroch is able to write the neccessary firmware for our customers and their products' capabilities. Having the tools and equipment to program in assembler, C, and other languages, we can develop and provide functional firmware to suit your need. We don't stop there, either. We also fully test our firmware under as many circumstances as needed to ensure it doesn't only operate under ideal circumstances, but under the extraordinary circumstances you may not even consider. All this comes standard in our firmware development services.

As good as it is to have the firmware on the device so that it performs as it's meant to, it is often necessary -- or simply convenient -- to have software to go along with products in order to change the setting or behaviour on the fly. This makes the product customizable for its end users, as well as making it much easier to change the operating mode of the device. This, too, is part of Naroch's services: Developing software for users to interact or change settings within the end product.

Technical Support

After the design phase is complete, or even while it is still ongoing, Naroch gives you the option to subscribe to a technical support agreement. This means that you can call or email us regarding any technical questions that may arise. You are not limited to asking about current product features either. Questions regarding feature enhancements, component sourcing, and component sourcing are just some of the technical support inquiries included in the subscription.

Housing and Packaging

Once all of the nitty-gritty design and build of the electrical device is complete, you're going to enclose it in something to keep it safe. Naroch can help you with that, too! With your consultation, we can help design and construct a housing to package and sell your product in to keep it safe and sleek for the ultimate user. Whether you need a remote to control something, or a robust casing to keep it from damage, we have the know-how to put the final practical and aesthetic touches on your product: the housing.

Regulatory Approvals

Before a product goes to market, it may need to get regulatory approvals in Canada or the US. However, you may not know what approvals your product needs, or else you may not know just how to get them.

This is no problem if you have Naroch on your side. We know what the regulations are on electronic interference and safety that must be met by all consumer goods in Canada, as well as the know-how to get UL/CSA and FCC/DoC approvals for your products. This is also helpful in the design stages of the product, as we make sure to take these regulations into account when we design your product. We will work with the approvals lab, and modify the product if nescessary, to ensure that the product passes the required tests.

The Naroch Experience

All of these individual services come together to provide a convenient, one-stop solution to get your product from concept to reality. Naroch's integrated product design, development and testing ensure that you don't need to go shopping around to find someone to build each separate part of your product. Since we are also the ones who design and build the products, we understand exactly how they work and what their limitations are -- and their capabilities, too! This intimate knowledge of the product means that we are able to design bullet-proof firmware and software to turn the product from an idea to a fully operation product ready for market.